General FAQ

How do I Obtain a Husky One Card (UConn ID)?

You must wait to receive your UConn Net ID before you can obtain your One Card. Once you know your Net ID, upload your photo documentation at https://onecard.uconn.edu/the-one-card/online-photo-submission/. Once your photo is approved, your card will be automatically mailed to you unless you are a current residential Storrs student. If you are living on the Storrs campus, please make an appointment to pick up your card once your photo has been approved.

Where is the One Card Office located?

Second floor of the Wilbur Cross building, Storrs.

What do I do if my ID card will not open the door to my residence hall?

If your ID does not work to open the exterior door of your residence hall you should do one of the following three options:

  1. Email cardaccess@uconn.edu
  2. During business hours (Mon.-Fri. 8am – 5pm) (Summer Hours Mon.-Fri. 8am -4pm) call Residential Life at 860-486-2926
  3. During weekend or evening hours call Facilities Front Desk at 860-486-3113

In your request indicate:

  • PeopleSoft number
  • Residence hall and door
  • The color of the card access system light on the door you are having trouble with (red, orange, green)

Do ID cards expire?

Your card is valid as long as you are affiliated with the University and does not need to be renewed each year. If there is a change in status (ex. from undergraduate to graduate, name change, etc.) then a new card must be issued.

What happens if my ID stops working?

It is important to take good care of your ID card. The One Card Office has ID holders and lanyards available. Keeping the ID card in a holder will lessen the risk of damage. The One Card Office will replace, at no charge, any non-functioning ID card that exhibits normal wear. Normal wear is defined as any damage that is caused by swiping the ID card through authorized equipment. Please note: If you use a wireless charger, you must remove your UConn ID from your phone holder before charging. Damage incurred by not following this procedure will result in a $30 replacement fee. The One Card Office will charge a replacement fee of $30 for non-functioning ID cards that are determined to be caused by improper care and handling. Examples include bent cards, gouged cards, cards with vertical scratches or gouges on the magnetic stripe. Any ID card with a hole punch that interferes with the function of the ID card will also be charged a $30 replacement fee.

Can my friends use my ID?

No. Your ID is yours to use only. If a person is caught using someone else’s ID, the ID may be confiscated. This is to safeguard any value that may be on the card.

Can someone pick up my ID Card for me?

No. The cardholder must be the person who picks up the ID.

What can I use my ID for?

The Husky One Card has many different functions. It is used as an identification for various functions and events, for meal plans, to take books out of the library, access to the gym, door access to your dorm, and to make purchases with Husky Bucks.

Printing/ Copying

You can pay for copying and printing at the Homer Babbidge Library and at all regional campus libraries with your Husky One Card using Husky Bucks. Departments looking to get a departmental card should contact the Homer Babbidge ITS desk at 860-486-5949.

If you no longer see your Husky Bucks balance in the MyHuskyPrint web page after receiving a new OneCard, you must register it. Present your new card to the printer and you will be prompted to enter your NetID and password. This will register the new card. For more information, visit https://huskyprint.uconn.edu/.

I was a UConn undergraduate and now I am a graduate student. Do I need a new card?

Yes. If you still have your undergraduate card, please bring it with you so we can replace it with a graduate card for free. If you do not have your undergraduate card, your first graduate card is still free.