UConn ID Re-Card FAQs

Where do I pick up my new One Card on the Storrs Campus?

 

All students, faculty and staff can pick up their new cards at the One Card Office.

One Card Office
Wilbur Cross Building, Second Floor
233 Glenbrook Road, Unit 4244
Storrs, CT

860-486-3129

Hours:
Monday - Friday
8:00am - 5:00pm

I am on a regional campus, where do I pick up my new One Card?

Visit our Regional Campus Contacts page for office locations.

Will my current card stop working?

Yes, once you pick up your new card, your old card will be deactivated.
Effective, Monday, January 20th, 2020, all old UConn IDs will be deactivated (for those that have not obtained a new card).

Who will receive a new card?

All active students, employees and Emeritus.

When will the new One Cards be coming out?

All new freshmen and transfer students: Orientation 2019

Current employees: starting July 15, 2019

Current students: end of August 2019/Beginning of the Fall 2019 semester

Why is the University being re-carded?

The new card will include a smartcard chip, which is encrypted, providing additional security.

What is different about the new One Cards?

The new card will include a smartcard chip, which is encrypted, providing additional security.

I am a regional campus student and need my One Card to take the bus. How will I obtain my new One Card?

Cards for regional students and employees will be distributed at the regional campus.

I am studying abroad in the Fall 2019 semester and will not be on campus to obtain my new One Card. Will my new One Card be available for me to pick up when I return?

Yes

Can my One Card be mailed to me?

No. However, if there is an extenuating circumstance, please call the One Card Office at 860-486-3129.

I am unable to pick up my new One Card before Move-In. Can I have someone else pick up my new One Card?

No. The cardholder must be the person who picks up the ID.

Will my access remain the same?

No.

Will I need to have my access reprogrammed?

Yes.

Who do I go to in order to have my new information reprogrammed?

Most door systems will receive the data automatically; however, there may be some that do not. These are exceptions and the One Card Office can try to assist you with points of contact.

I am a community member who would like to use the gym and need a card for access.

--Answer coming soon--

I am an affiliate and need a One Card to access areas on campus. How do I obtain the new One Card?

Visit the One Card Office to obtain a new, updated card.

I am an ECE instructor who already has a One Card. Do I need to obtain an updated One Card?

You are entitled to a new card, but must come to the One Card Office to obtain it. If you are using the card for identification purposes only, you do not need a new card.

May I reactivate an old One Card if I lose my current One Card?

No, we will not be able to re-activate any of the old Husky One Cards.

How much will an ID replacement cost?

$30

Why is there such a large increase in the fee for an ID replacement?

Due to the multiple technologies on the card and the new smartcard chip, the cost has increased.

How can I pay for an ID replacement?

Cash, Credit Card (MasterCard/Visa/Discover), Check or Fee Bill

Will my Husky Bucks remain on my account?

Yes, your Husky Bucks will still roll over semester to semester until you either graduate or separate from the University.

Will I be able to use Husky Bucks as I always have?

Yes.

I do not like the picture on my One Card and was not aware that we could take a new picture. Can I still take a new photo for free since I missed the deadline?

No.

Where do I find my proximity and smartcard numbers?

It is NOT the number in bold.

The proximity number is the first number on the back bottom of the card. The smartcard number is the number after the asterisk.