Once you have received your NetID, you will be able to upload your photo documentation at https://onecard.uconn.edu/the-one-card/online-photo-submission/. Once your photo(s) are approved, your UConn ID will be automatically mailed to the pickup location selected during your photo submission. You will receive your UConn ID at your designated regional campus, unless you opt to pick it up in-person at the Storrs campus.

If you are an affiliate or vendor working at UConn and are in need of an UConn ID, you will need to be sponsored by an UConn department, which will initiate the NetID process. Please visit Sponsoring Accounts for more information. Once you have obtained and activated your NetID you will be eligible to obtain an UConn ID.

This means your account is not currently enabled for online photo submission. Please send a detailed message to onecard@uconn.edu including your name and NetID so we may look at your account and enable the online photo submission feature for you, if appropriate. If you were an Undergraduate and now a Graduate, you will most likely see this error. Please send us an email so we can enable your account.

This means that the photo is waiting in queue to be reviewed. Once reviewed by an administrator, you will receive either an approved or a rejected email to the email address entered at the time you uploaded your photo(s).

Student Union, Room 228 - Storrs Campus. We are right off of Fairfield Way, through the double doors on the left (across from the Information Desk).

If your UConn ID does not work to open the exterior door of your residence hall you should do one of the following three options:

1. Email cardaccess@uconn.edu
   In your request indicate:

1. • PeopleSoft number
   • Residence hall and door
   • The color of the card access system light on the door you are having trouble with (red, orange, green)
2. During business hours (Mon.-Fri. 8am–5pm) (Summer Hours Mon.-Fri. 8am-4pm) call Residential Life at 860-486-2926
3. During weekend or evening hours call Facilities Front Desk at 860-486-3113

All UConn patrons are issued a smartcard that will allow them, once programmed by a door administrator, to obtain the necessary access to buildings or labs. Unfortunately, the One Card Office does NOT control door access, you will need to work with the appropriate door administrator for that area.

If you have had access to a building and/or lab previously, first confirm your door access privileges with the door administrator for that area. If you are properly programmed in the door system and are still having access issues, please make an appointment with the One Card Office so that we may ensure that your UConn ID is functioning properly.

Your UConn ID is valid as long as you are affiliated with the University and does not need to be renewed each year. If there is a change in status (ex: from undergraduate to graduate, name change, etc.) then a new card can be issued.

You are entitled to a new card (your old card will continue to function in the interim). If you still have your undergraduate UConn ID, please bring it with you so we can replace it with a graduate UConn ID for free. If you do not have your undergraduate UConn ID, your first graduate UConn ID is still free.

Please make sure to look yourself up in the UConn Phonebook to ensure your status has been updated before you visit the One Card Office. We cannot issue an updated card until changes are reflected in the backend systems.

If you have lost your UConn ID, deactivate it immediately at https://onecard.uconn.edu. Then you will want to purchase a replacement ID for $30. You can make a deposit into your Husky Bucks account using a credit/debit card at the One Card Office website. To view more about card replacements, please view our Card Replacements page.

It is important to take good care of your UConn ID. The One Card Office has ID holders and lanyards available. Keeping the UConn ID in a wallet or a card holder will lessen the risk of damage. The One Card Office will replace, at no charge, any non-functioning UConn ID that exhibits normal wear. Normal wear is defined as any damage that is caused by swiping the (UConn) ID card through authorized equipment. Please note: If you use a wireless charger, you must remove your UConn ID from your phone holder before charging. Damage incurred by not following this procedure will result in a $30 replacement fee. The One Card Office will charge a replacement fee of $30 for non-functioning UConn IDs that are determined to be caused by improper care and handling. Examples include bent cards, gouged cards, and cards with vertical scratches or gouges on the magnetic stripe. Any UConn ID with a hole-punch that interferes with the function of the UConn ID will also be charged a $30 replacement fee. For more Card Care/Policies, please visit Card Care Policies.

No. Your UConn ID is yours to use only. If a person is caught using someone else’s UConn ID, the UConn ID may be confiscated.

No. The cardholder must be the person who picks up the UConn ID.

The UConn ID has many different functions. It is used as an identification for various functions and events, for meal plans, to take books out of the library, access to the gym, door access to your dorm, and to make purchases with Husky Bucks.

You can pay for printing and copying at the Homer Babbidge Library and at all regional campus libraries with your UConn ID using Husky Bucks. Departments looking to get a departmental card should contact the Homer Babbidge ITS desk at 860-486-5949.

If you no longer see your Husky Bucks balance in the WEPA printing web page after receiving a new UConn ID, you must register it. Present your new card to the printer and you will be prompted to enter your NetID and password. This will register the new card. For more information, visit On Campus Printing.

If your legal name has changed, you can obtain an updated UConn ID, free of charge. Please be sure to bring your most current UConn ID with you when obtaining your updated UConn ID.

Important: Prior to visiting our office, students must update their legal name in the Student Administration System by visiting the Registrar’s Office. Employees should contact Human Resources and/or their supervisors to have their name updated through CORE_CT and their employment records.

Please allow 24-hours for these changes to update before requesting an updated UConn ID.